Reliability

Reliability

Built to last

Our customers expect quality. When you buy a Snap-on toolbox, you're used to using only the best quality products in your workshop. We deliver this quality, meeting it in durability, longevity, and security.

We've put the Genie-Lock through some rigorous field tests; we've overloaded it, overheated it, worked it from dusk till dawn - all until we had a device that was capable of standing the test of time.

Environment and sustainability

At Genie-Lock, we're constantly considering the ways in which we can make our product environmentally friendly, in the interest of a sustainable future.

As a result, if your device falls outside of its warranty, we offer a full overhaul and repair service for your Genie-Lock. More savings for you, and less waste in the environment. Nice!

Bringing modern technologies to toolboxes of past and present.

Because the Genie-Lock is specifically for Snap-on toolboxes, we knew that it had to be built to the same high standards that Snap-on customers expect. Yet we had to build a motor and mechanism to fit in a space, less than 30mm wide that could repeatedly lift a load of over 1.2KG. (the Equivalent weight of the total locking mechanism in an 84" Epiq roll cab.)


This is how we did it.

Our Patented design uses K.E.R.S. Technology (Kinetic Energy recovery system) similar to that used in Formula One racing cars. This stores some of the energy from when the toolbox locks under gravity to assist the motor when it unlocks the toolbox. This allows us to generate the power to unlock your box in under 1 second while reducing the load on the internal mechanism and drawing less than 1 amp from the power supply.

Prolonged Motor life

We constantly monitor the load on the motor, and only use the power needed. As a result, the 24V motor rarely operates at more than 12V so it never gets overloaded. If the toolbox mechanism is obstructed, the Genie-Lock will sense this and cut out displaying a fault code via the LED. To re-set the Genie-Lock, simply disconnect, and reconnect the power supply.

Extended position sensor life

Many of our customers will be familiar with camshaft and crankshaft sensor faults on cars. We at Genie-Lock only turn our position sensors on when they are needed, therefore increasing their life expectancy by over 100 times.

Testing

In our test and development lab we have Genie-Lock's constantly operating under simulated conditions. These regularly achieve over 100,000 operations while lifting a mass of over 1.2Kg. 

Our warranty 

The Genie-Lock team are proud of our products and offer a 4-year or 40,000-lock-cycle warranty as standard. Your Genie-Lock comes with a discount voucher for you to pass on to a friend or colleague. This voucher has a unique code specific to your Genie-Lock when this code is used to make a purchase, your Genie-Lock warranty is automatically increased to 6 years and 60,000 operations. The number of operations completed is always displayed on your phone via the app.

Peace of Mind

Like all good things, your Genie-Lock will inevitably wear out one day. So, If your Genie-Lock should fail outside of the warranty period, we offer a refurbishment service where we will re-build your Genie-Lock replacing all the moving parts, for less than ¼ of the price of a new one. 
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